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Terms & Conditions

Shipping Policy

We normally ship orders within 2-3 business days after the order is processed. Please note some items may note a specified shipping time (i.e. 5-7 business days). Orders placed after 6:00PM CT may be considered placed on the next business day. During the spring and summer seasons, we often get orders shipped out on the same business day. Most items are sent Fed Ex ground throughout the contiguous 48 states. Fed-Ex will take an additional 3-5 business days to arrive. If we are shipping to Canada, Hawaii, or Alaska, most items will be sent through the P.O. Service. We ship USPS priority international to Canada, and all other countries. Once an international order ships, it should take about 15 days to arrive.

If there is a delay in shipping your order, we will let you know. In the event we cannot ship your item by the 3rd business day, we will give you the option for a full refund. Once the order ships, we cannot cancel an order. Please contact us via email within 5-6 business days if you have not received a tracking number.

Best Way Shipping: During the Holiday Season, USPS priority mail orders may be sent Fed Ex Ground, as the P.O. has proven to be too slow at times during the holiday season. If you place an order for priority shipping, we may push your order up in front of other orders so that it gets out in a day as opposed to 2-3 business days. Since the P.O. takes 3-4 business days to deliver in some areas, Fed Ex ground will actually beat it by a day, and if we ship out within a day, your order will arrive faster. We noticed that sometimes in Nov/Dec, priority shipments took as long as a week to arrive, whereas Fed Ex shipments took less than a week. So if priority order will get there faster via Fed Ex, then we'll do that and add signature service for free. If your order is being shipped to a P.O. box, international address, or APO/FPO address, then that is the only way to guarantee USPS priority shipping. Thank you

Free Blanket Offer: We are currently offering one free blanket per $250 purchase (with minimum purchase of 5 blankets).* This Buy 5, Get 1 Free special means you will be getting a total of 6 blankets. If your order total doesn't reach $250, you must add a 6th, or 7th blanket to get your free 8th blanket. Each time you buy 5 blankets, you could qualify for more free blankets, but all of them must be shipped together. Customers may choose any blanket of equal or lesser value than the blankets they are buying. To receive a free blanket, state which one you want for free in the message box of your order, or please e-mail us your choice after making your purchase. We will do what we can to get you the blanket you want at no cost. Limited Time Offer. In the event the customer does not choose a free blanket, and asks for it after the original original order is shipped, we will have to charge additional shipping fees to ship it out. *If any combination of 5 Solaron Queen/King blankets or Wonu Trix Queen/King Blankets are selected, the buyer can only select a safari blanket (or anything else of lower value of $50) as their free blanket.

Shipping Fees

To ship one regular queen or king blanket, the average cost to ship throughout the 48 contiguous states runs $10-$12. Please note we are currently offering free ground shipping within the 48 contiguous states. The average costs to ship items to Alaska, Hawaii, or APO/FPO runs from $18-$20. Please email us at info@importedblankets.com if you are interested in purchasing.

International Orders

We can ship to Canada, Australia, or to any location overseas. If you would like to place an order overseas, please follow a few simple steps. Please register with our site and with Paypal, the global online leader of accepting online payments. Then email us your requests and we will get you the shipping costs and total due. Please note we are not responsible for any custom fees the customer incurs. If you have any advice on how to ship your order, please let us know. Thank you.

Refund Policy

We have been selling korean mink blankets for over 10 years and we have had very few returns. The products we sell are top-notch and superb quality. Even in the rare instances of product returns, it is normally due to color or wrong size. In fact, our customers seem to prefer the Solaron, Wonu, Golden Bear, Safari, and Aroma mink blankets compared to lesser quality blankets, such as those blankets from China. We do rank the blankets according to their quality, so please go over our help section under "mink blankets" for a more detailed description regarding the blankets you are purchasing.

In the event you wish to return our product, please contact us within one week after you receive your product, and please indicate the reason for your return. Free blankets cannot be exchanged or returned, but in almost all instances, the customer will get the free blanket of their choice. A customer representative will be assigned to you to handle the return. Please note we do not refund shipping fees nor do we pay for shipping if the customer makes an error with their purchase. After 7 days, but not more than 4 weeks, we can only do exchanges. The customer will have to pay for the shipping fees for exchanges. If we make an error, then we'll pay the shipping fees for exchanges/returns. We must be notified of returns within one week, or exchanges within 4 weeks after you receive your order. After one week, only exhcanges will be processed. If you received free shipping on your order, we do not reimburse on any shipping fees. Transactions are subject to a 7% restocking fee, if it is found the customer made a few errors on the purchase. Blankets must be returned new, otherwise, a 10% restocking fee will apply. Blankets must be resalable and not damaged. If blanket is washed, it is considered used, for we do not sell used blankets. We will work with you if you are not happy for any reason, but please give us an email as soon as you can if something is not correct.

On rare occasions, FedEx/USPS may lose your order. Orders are insured. If your blanket/box is damaged/lost, a claim through UPS/USPS must first be considered in claiming a new blanket/reimbursement/credit. FedEx does do a good job for the most part in handling boxes, but if something doesn't look right, please give us an email first. If you received free shipping on your order, we do not reimburse on any shipping fees. But we will work with you to ensure you are happy.

 

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Imported Blankets
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